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Contract type Job
Career level Middle, Senior
City (Cities) BUCURESTI
Offer domains
Finance
Banks / Financial Institutions
 

Responsibilities:

- Propose strategy and implement proper collection measures in order to increase efficiency; 

- Manage and implement new portfolios;

- Provide timely and correct reports;

- Provide support for Call Center in order to implement the strategy;

- Provide periodical feedback to Call Center and managers regarding results and proposals of new strategies;

- Make sure operational strategy is correctly implemented.


 

Requirements:

- Experience in debts collection area - minim 1 year;

- Excellent communication skills, both verbal and written, negotiation skills;

- Customer, process and results oriented; 

- Creativity and problem solving skills;

- Analytical thinking, good organizational skills, attention to details and ability to work under pressure;

- Very good team player, open minded, able to find optimal solutions in order to maintain and increase customer satisfaction.


 

 

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